We will try our best to respond outside these hours.

Back to Shop

My Account

Contact Us

nighthawkco

<p>If you opted to &apos;send my exchange after I return&apos; your new exchange item(s) will be dispatched once your original return has been received by us.</p>

If you opted to 'send my exchange after I return' your new exchange item(s) will be dispatched once your original return has been received by us.

When will my exchange be sent?

Returns & Exchanges

Exchanges & Store Credits

Break Notice 1 June - 19 July

Store Notice

Blue NBC100 restock

White Chino NWC100 Restock

How do I know when a product is being restocked?

Blue Chino V1 vs V2 Difference

Products

Do you have sizing info on each product?

What if i'm in-between sizes

Sizing

How do I lodge a return?

Can I return items?

Can I return a gift card?

General Returns info

Can I exchange for a new size?

Can I exchange an exchange?

Are my exchange item(s) held for me?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

What is Instant Exchange?

Why do I need to provide my credit card info?

Whats the benefit?

I want to keep my original item?

I haven't sent my return back within 14 days?

Can I get blocked from Instant Exchanges?

Instant Exchange

How much is shipping?

Shipping Cost

Where do you ship from?

Once I place an order, how long until its shipped?

How do I know if my order is on its way?

Australia Post has lost my order?

General Shipping Info

Shipping

Do you deliver to PO Boxes and Parcel Lockers?

Where will my parcel be delivered?

Do I need to be home to receive my delivery?

My tracking says delivered but I haven't received my order?

Delivery

Can I get a refund?

How long does a refund take?

I paid with a gift card/store credit?

How do refunds work with Buy Now Pay Later services?

Refunds

When will my exchange be sent?Updated 3 years ago