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General Returns info
How do I lodge a return?
First, You’ll need your order number - This can be found on the top of your order confirmation email and will start with your order number (#NHCOXXXX). Click the link below to access our super easy online return centre. Start A Return
Can I return items?
Your gear can be returned within 30 days of your delivery date for a refund (AUS ONLY). Your gear can be returned within 60 days of your delivery date for a Store Credit or an exchange* (AUS ONLY). All products returned need to be in original conditi
Can I return a gift card?
Gift cards are non-returnable and cannot be refunded for cash.