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General Shipping Info

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nighthawkco

Shipping

Blue NBC100 restock

White Chino NWC100 Restock

How do I know when a product is being restocked?

Blue Chino V1 vs V2 Difference

Products

Do you have sizing info on each product?

What if i'm in-between sizes

Sizing

How do I lodge a return?

Can I return items?

Can I return a gift card?

General Returns info

Can I exchange for a new size?

Can I exchange an exchange?

When will my exchange be sent?

Are my exchange item(s) held for me?

How do I get my store credit?

When will I receive my store credit?

How long is a store credit valid for?

How do I use my store credit?

Exchanges & Store Credits

What is Instant Exchange?

Why do I need to provide my credit card info?

Whats the benefit?

I want to keep my original item?

I haven't sent my return back within 14 days?

Can I get blocked from Instant Exchanges?

Instant Exchange

Returns & Exchanges

How much is shipping?

Where do you ship from?

Once I place an order, how long until its shipped?

How do I know if my order is on its way?

Australia Post has lost my order?

Do you deliver to PO Boxes and Parcel Lockers?

Where will my parcel be delivered?

Do I need to be home to receive my delivery?

My tracking says delivered but I haven't received my order?

Delivery

Can I get a refund?

How long does a refund take?

I paid with a gift card/store credit?

How do refunds work with Buy Now Pay Later services?

Refunds