nighthawkco logo
nighthawkco logo

All articles

Exchanges & Store Credits

Can I exchange for a new size?

We’ve made it easy to exchange your item if its not quite the right size. 1. Enter your order number then select the item you want to exchange2. Select exchange for a new size & then new size you’re chasing3. Review your return and submit4. Ship it b

Can I exchange an exchange?

Yes, you sure can! Just make sure to use your new order number in the return centre. Your new order number will be EXC-XXXXXX-1

When will my exchange be sent?

If you opted to 'send my exchange after I return' your new exchange item(s) will be dispatched once your original return has been received by us.

Are my exchange item(s) held for me?

Exchange items are not placed 'on hold'. If you are worried about an item selling out we recommend choosing an instant exchange!

How do I get my store credit?

You'll receive an email with your store credit once your return is on its way back to us. You can also log into your account and check your 'my credit' tab. Your store credit is issued via an NIGHTHAWK gift card and is valid for 3 Years from issue da

When will I receive my store credit?

Once we have received your return a store credit code will be emailed through to you and will be ready to use straight away! (Don’t forget to check spam if you can’t find it!).

How long is a store credit valid for?

Our store credits are valid for 3 years! So you have heaps of time to find the perfect items to spend it on.  Plus you don't have to spend it all at one!

How do I use my store credit?

To use your store credit just enter your store credit code into the ‘gift cards/discount’ box at checkout and click apply. You can also log into your NIGHTHAWK account and copy your unique code in the 'My credit' tab (this stores in your account and